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Downtime

Unable to communicate with e-conomic & dinero

Sep 29, 2023 at 5:43am UTC
Affected services
dinero.dk

Resolved
Sep 29, 2023 at 10:34am UTC

A fix has been implemented for the issue regarding resolvement of PDF-files from the accounting system.

We continue to monitor the issue.

Updated
Sep 29, 2023 at 9:57am UTC

A few issues remains – mostly related to the retrieval of PDF files from the accounting systems.

We are implementing a fix.

Updated
Sep 29, 2023 at 9:30am UTC

The issue has been fixed.

We continue to monitor it.

Updated
Sep 29, 2023 at 9:15am UTC

A fix has been implemented for e-conomic. We continue to monitor the situation.

Updated
Sep 29, 2023 at 8:36am UTC

Connection issues related to Dinero has been resolved.

We continue to focus at a fix for e-conomic.

Updated
Sep 29, 2023 at 8:30am UTC

We have implemented the fix for Dinero and continue to monitor the integration. Meanwhile we continue with a fix for e-conomic.

Updated
Sep 29, 2023 at 8:11am UTC

We have found a solution for both dinero and e-conomic and are implementing a solution. We expect the issue to be resolved within 1 hour.

Updated
Sep 29, 2023 at 7:31am UTC

It is still not possible for Previsto to persist data to Dinero. This is caused by changes to the Dinero Api and we are investigating solutions to support the changes.

Updated
Sep 29, 2023 at 6:11am UTC

We have identified a cause related to Dinero which still persists. We continue to investigate a solution.

Updated
Sep 29, 2023 at 5:54am UTC

The issue affects all Visma-based accounting systems (dinero and e-conomic). We are investigating.

Created
Sep 29, 2023 at 5:43am UTC

After some changes in the e-conomic API, most calls from Previsto to e-conomic are rejected. We are communicating with the e-conomic team for resolvement.