Status updates | Previsto Incidents and maintenance reported on status page for Previsto https://status.previsto.com/ https://d1lppblt9t2x15.cloudfront.net/logos/68d156178b045f7dad03c74f6bea46f4.png Status updates | Previsto https://status.previsto.com/ en Delayed route optimizations https://status.previsto.com/incident/266854 Sun, 01 Oct 2023 19:31:00 -0000 https://status.previsto.com/incident/266854#088669acd36ed7e137f683075ee1fe368c2535a0ee30a7e4604321796bc257f0 Incident The issue has been resolved. We are running new optimizations for all routes and will continue to monitor the issue. Delayed route optimizations https://status.previsto.com/incident/266854 Sun, 01 Oct 2023 19:19:00 -0000 https://status.previsto.com/incident/266854#2c03b8a3c4d6ff195271020ce5c5cff174be496c94e63f0868b3c7c3270a13be Incident The route optimizations are currently delayed. We have created a fix and are monitoring the situation Unable to communicate with e-conomic & dinero https://status.previsto.com/incident/265876 Fri, 29 Sep 2023 10:34:00 -0000 https://status.previsto.com/incident/265876#c2b74d0fae8d692921774b046fdd01624273262507f81cca92e84af0efa73e5f Incident A fix has been implemented for the issue regarding resolvement of PDF-files from the accounting system. We continue to monitor the issue. Unable to communicate with e-conomic & dinero https://status.previsto.com/incident/265876 Fri, 29 Sep 2023 09:57:00 -0000 https://status.previsto.com/incident/265876#fa7dbcca8032322d5b665e0d3dd036adad37cf547814e6bdd4d7252cebf470c3 Incident A few issues remains – mostly related to the retrieval of PDF files from the accounting systems. We are implementing a fix. Unable to communicate with e-conomic & dinero https://status.previsto.com/incident/265876 Fri, 29 Sep 2023 09:30:00 -0000 https://status.previsto.com/incident/265876#64bb25ffc6eb48e19ece3cdb2d6911bbea504690c8791b56697a806c02d09681 Incident The issue has been fixed. We continue to monitor it. Unable to communicate with e-conomic & dinero https://status.previsto.com/incident/265876 Fri, 29 Sep 2023 09:15:00 -0000 https://status.previsto.com/incident/265876#bd908be3269070645d0b1306ff51b6d87061d8028c6c5b5565d7401778ea9c3f Incident A fix has been implemented for e-conomic. We continue to monitor the situation. Unable to communicate with e-conomic & dinero https://status.previsto.com/incident/265876 Fri, 29 Sep 2023 08:36:00 -0000 https://status.previsto.com/incident/265876#9ab9fdbeeb8248bed16cf5b57b73bef53084131fc0c4f197c8ce051c08f26c0a Incident Connection issues related to Dinero has been resolved. We continue to focus at a fix for e-conomic. Unable to communicate with e-conomic & dinero https://status.previsto.com/incident/265876 Fri, 29 Sep 2023 08:30:00 -0000 https://status.previsto.com/incident/265876#204021a7680ce7e5caed3d56129beb3f3670aa6278f02ec7ff40d6070478066a Incident We have implemented the fix for Dinero and continue to monitor the integration. Meanwhile we continue with a fix for e-conomic. Unable to communicate with e-conomic & dinero https://status.previsto.com/incident/265876 Fri, 29 Sep 2023 08:11:00 -0000 https://status.previsto.com/incident/265876#506f1585687beaad62d9d32b05e5202440ca0d936c024cd1c78397e455240432 Incident We have found a solution for both dinero and e-conomic and are implementing a solution. We expect the issue to be resolved within 1 hour. Unable to communicate with e-conomic & dinero https://status.previsto.com/incident/265876 Fri, 29 Sep 2023 07:31:00 -0000 https://status.previsto.com/incident/265876#f97e54cc77f85562ddabc4170a1d65c9780e0715f13dc19d3abf1f507e2caff8 Incident It is still not possible for Previsto to persist data to Dinero. This is caused by changes to the Dinero Api and we are investigating solutions to support the changes. Unable to communicate with e-conomic & dinero https://status.previsto.com/incident/265876 Fri, 29 Sep 2023 06:11:00 -0000 https://status.previsto.com/incident/265876#d202a1647f46fdd329da43d5ce80873fdb330cebb78a9732d36eea460764dd1f Incident We have identified a cause related to Dinero which still persists. We continue to investigate a solution. Unable to communicate with e-conomic & dinero https://status.previsto.com/incident/265876 Fri, 29 Sep 2023 05:54:00 -0000 https://status.previsto.com/incident/265876#e106e125768c8f770e7eb93697dd75509f0dd0b33a2985e876e1f83e2efb71f7 Incident The issue affects all Visma-based accounting systems (dinero and e-conomic). We are investigating. Ændringer på serviceaftaler kan være lang tid om at slå igennem. https://status.previsto.com/incident/263963 Mon, 25 Sep 2023 09:07:00 -0000 https://status.previsto.com/incident/263963#78f9b478d6f0f1de36cb3b7973afb0be5b078cb027bb383f91e6ba1374740981 Incident Der er i øjeblikket problemer med at ændringer til serviceaftaler kan være længe om at slå igennem. Vi arbejder på at løse problemet. Maintenance: Server Upgrade https://status.previsto.com/maintenance/260741 Mon, 18 Sep 2023 09:26:32 -0000 https://status.previsto.com/incident/260741#d8875d7205cfc4067c2b729e387cebfd39f5b28f716992878e40262658a3b6fd Maintenance As a preparation for upcoming features, we will be upgrading our servers. During this time window some or all of our services may be degraded. Network issue in hosting center https://status.previsto.com/incident/243473 Wed, 09 Aug 2023 12:34:00 -0000 https://status.previsto.com/incident/243473#ba9f166f22ef3a145d354c64cba3ea44e9a4c1555956f4de7e4a0097c7272ec9 Incident All services are back to normal. We continue to monitor the situation. Network issue in hosting center https://status.previsto.com/incident/243473 Wed, 09 Aug 2023 12:25:00 -0000 https://status.previsto.com/incident/243473#5c1c4ffbd87257be45c8bded6d8bb8050b148515ae6166c32e30cd36b4ed4e85 Incident We continue to experience network issues in our hosting center. We are investigating. Network issue in hosting center https://status.previsto.com/incident/243473 Wed, 09 Aug 2023 12:08:00 -0000 https://status.previsto.com/incident/243473#1b0382cf6e0bb658c7df5e68b753cd56ef5c1f21c6641d833ad03665a07bffa2 Incident All services are back to normal. We continue to monitor the situation. Network issue in hosting center https://status.previsto.com/incident/243473 Wed, 09 Aug 2023 12:05:00 -0000 https://status.previsto.com/incident/243473#794584640a15cc41880eb23d7604b2488ac9897da1651e95c2a73de65ae7ae05 Incident The network issues are stabilizing. We continue to monitor the situation. Network issue in hosting center https://status.previsto.com/incident/243473 Wed, 09 Aug 2023 11:45:00 -0000 https://status.previsto.com/incident/243473#f1f8f0d5ed834ef561947c5889065d21240902390080133fa8f6ec4978c18680 Incident Our hosting center is experiencing networking issues. We are actively investigating a solution to the problem. We will post more information as soon as we any new details. Some invoices do not transfer to Billy https://status.previsto.com/incident/243280 Wed, 09 Aug 2023 07:35:00 -0000 https://status.previsto.com/incident/243280#2310386de7d81c6a902329ad5cf3978c01e8b9c7e03d31f5a81e4ab2b7a6b6b9 Incident We have deployed a fix for the problem. We continue to monitor the integration with Billy to ensure tasks are invoiced correctly. Some invoices do not transfer to Billy https://status.previsto.com/incident/243280 Wed, 09 Aug 2023 07:30:00 -0000 https://status.previsto.com/incident/243280#b763c455ad822281fd8f7a392da38eb36689c1697311e48a9c23abcecf0a7ecb Incident We have created a solution for the problem. We expect it to be resolved within 10-15 minutes. Some invoices do not transfer to Billy https://status.previsto.com/incident/243280 Wed, 09 Aug 2023 07:25:00 -0000 https://status.previsto.com/incident/243280#08d3211059196f7eb0e9fae423d9d2884bf2f2d3cdee28dcdf863870299de8a5 Incident Some individual invoices are currently not being transferred to Billy. We have found the cause of the problem and are working on a solution.